HomeworkAI Privacy Policy

Last update date: January 24, 2024


This Privacy Policy aims to provide HomeworkAI users with a clear understanding of how their information is collected, used, protected, and their rights regarding this information. We value your privacy and are committed to protecting your personal data.

1. Privacy Commitment

With the purpose of safeguarding the fundamental rights of freedom and privacy, as well as the personal development of individuals, HomeworkAI establishes this Privacy Policy, in strict compliance with the General Data Protection Law (LGPD) – Law No. 13.709/2018. We encourage all users to familiarize themselves with our privacy practices and contact us to clarify any doubts.

2. Transparency in Data Processing

It is of utmost importance to us to maintain a transparent stance in the processing of personal data of our Service users, as stipulated in Article 9 of the LGPD. This Policy applies to all users when interacting with our Services.

2.1 Provided Information

For the use of our services, it is necessary for the user to register, in which data such as full name, email, and cell phone are collected, with the purpose of identification and optimization of the experience in using our application.

2.2 Automatically Collected Information

When accessing our service, we automatically collect data from your device, including your IP address, device details, cookies, and service usage data. This information is essential to operationalize and optimize the experience in our application, as well as to ensure the security and integrity of the service.

3. Accuracy of Information

It is imperative that the information provided by users, especially personal data, is accurate and does not violate Brazilian laws, including the LGPD. Untruthful information may result in the deletion of personal data and the termination of the user's account.

4. Definition of Personal Data and Sensitive Data

'Personal Data' refers to any information capable of identifying an individual, excluding data from legal entities. 'Sensitive Personal Data', as defined by the LGPD, includes information on racial origin, religious beliefs, political opinions, health, sexual life, genetic or biometric data, among others.

5. Processing and Use of Personal Data

In addition to use for identification and optimization of the user experience, the collected data is used for: a. Operationalizing and optimizing the HomeworkAI service; b. Offering customer support and responding to requests and inquiries; c. Improving the security of the service, preventing fraud and abuse; d. Communicating with you, including about service updates and promotional offers.

6. Data Sharing and Disclosure

The collected data may be shared or disclosed in the following situations: a. With third-party service providers acting on our behalf to facilitate the service; b. To comply with legal obligations, such as court orders or regulatory requirements.

7. Role of the Company as Data Controller

As Controller, HomeworkAI assumes responsibility for decisions regarding the treatment of Personal Data of users, following the guidelines of the LGPD.

8. Information Security and Browser Compatibility

We employ advanced information security technologies, such as SSL encryption, to protect user interactions with our services. We recommend up-to-date browsers, such as Google Chrome, Mozilla Firefox, and Microsoft Edge, for better compatibility and security.

9. Use of Analysis and Tracking Tools

To continuously improve the user experience on our website and application, we use Facebook Pixel and Google Analytics. These tools help us understand how users interact with our services, allowing the optimization and personalization of the user experience. These data are collected anonymously and are used for analysis and service improvements.

9.1 Cookie Policy

For more details on the use of cookies and similar technologies, including how to manage your preferences, please see our Cookie Policy.

10. Duration of Personal Data Processing

Personal Data will be processed for the duration of the services provided by the Company. After this period, the data will be kept for up to 3 years, respecting legal deadlines, and subsequently deleted, according to LGPD norms.

11. Changes to the Privacy Policy

HomeworkAI commits to inform users about any significant changes to this Privacy Policy, ensuring transparency and respect for users' rights.

12. User Rights

According to Article 18 of the LGPD, users have the right to request access, correction, anonymization, blocking, or deletion of their personal data, in addition to data portability to another service provider, among others.

13. Contact

To exercise your rights or if you have any questions, please contact us at suporte@homeworkai.com.br